Business data handled with evidence discipline.

Scope of this protocol

This Privacy Protocol explains how MarketLink handles information submitted through this website, brief forms, report-access workflows, sourcing conversations, and business development communication.

MarketLink works in a business-to-business context. Even so, some business records can identify a person, so we treat contact details, messages, and access records with care.

Information we collect

We collect the information needed to understand a market, sourcing, brand-entry, or partnership request and to respond with the right level of review.

• Contact information such as name, company, email, phone number, country, and role.
• Brief details such as target product, market, vehicle segment, budget range, supply need, route assumptions, and timing.
• Report-access and account records such as login events, brief IDs, request status, form submissions, and permission level.
• Research evidence submitted or approved by a client, including catalog references, quote terms, public source URLs, notes, and supporting documents.
• Technical data such as browser type, device class, pages visited, approximate time, and diagnostic logs used to keep the website reliable.

How we use information

We use information to run the MarketLink intelligence desk, produce scoped research, review supplier or buyer fit, and keep a clear record of decisions made during an engagement.

• Review incoming briefs and decide whether MarketLink can support the request.
• Prepare market intelligence, sourcing comparisons, demand research, brand-entry analysis, or partnership recommendations.
• Contact clients, suppliers, research contributors, or internal reviewers when a request requires clarification.
• Protect report access, prevent misuse, debug service issues, and improve website reliability.
• Maintain evidence trails so claims can be checked for source, date, confidence, caveat, and permission status.

AI and automation

MarketLink may use AI-assisted tools to organize briefs, draft internal research notes, compare product information, or summarize evidence. Automation is used as support for staff review, not as a replacement for commercial judgment.

We aim to keep sensitive business details out of public outputs unless they have been approved for client-facing use. We also separate internal evidence from published claims when source rights, privacy, or commercial permission still need review.

When information may be shared

We do not sell personal contact data. We may share limited information with people or service providers involved in the requested work, and only to the extent needed for that work.

• With MarketLink staff, reviewers, and service providers who support website, analytics, communication, hosting, payment, security, or research operations.
• With suppliers, buyers, logistics partners, or market contacts when the engagement requires outreach and the information shared is relevant to the brief.
• With professional advisers or authorities when required for compliance, fraud prevention, dispute handling, or legal process.
• With a client-approved party when a brief, report, or sourcing workflow explicitly requires that disclosure.

Retention and security

We keep records for as long as needed to deliver services, preserve evidence trails, meet commercial or legal obligations, resolve disputes, and improve the website.

We use reasonable administrative, technical, and operational safeguards, including access control, review discipline, and separation of internal evidence from public-facing material. No online system can be guaranteed perfectly secure, but we design the workflow to reduce unnecessary exposure.

Your choices

You may ask us to update, correct, restrict, or delete information connected to you or your company, subject to records we need to keep for legitimate business, legal, security, or dispute-resolution reasons.

Requests can be sent to sales@marketlinkconsulting.com. We may need to verify the requester before changing records tied to a company, report, brief, or commercial engagement.